Presenting facts and figures is not, however, just a job for those in finance. Employees in many different areas have to communicate information effectively to their audiences -- to persuade, inform, educate, and, occasionally, even to celebrate success. In this article, we look … [Read more...]
6 Tips to Writing Excellent Business Reports
Few people find that writing business reports is the most rewarding part of their professional lives. However, such reports are of ever-increasing importance. They can help solve problems, improve decision-making processes, and even lead to new strategies for the entire company. … [Read more...]
A Guide to Success in Sales
As times get tougher, selling gets harder. The demands on salespeople are increasing as markets become more and more competitive and complex. Sales channels are multiplying and fragmenting, with an explosion of Web portals, B2B processes and e-tailing. The pressure on prices … [Read more...]
Internal vs External Consultants: Advantages and Disadvantages
Like it or not, consultants are a key part of the business world. Indeed, many business people now face a knock on the door, not only from external consultants. The rise of the internal consultant means that colleagues from the IT and HR departments may also suddenly announce … [Read more...]
6 Ways to Enhance Your Business Writing
In the corporate platform, what you write plays a crucial role in giving both you and the business you represent a face. Even more, business writing aligns the company’s operations to its goals thus ensuring the success of the company. To maintain a good relationship … [Read more...]
How to Deal with Angry Callers
It is very difficult to deal with someone who is angry or upset on the phone. You can't see a face. You can't read the body language. You can't put a comforting arm around someone's shoulders. And when all this is happening in a foreign language, it is even worse. Here is a … [Read more...]