We no longer live in a world where calling is the only means of communication. The trend of mass text messaging isn’t only for personal relations, but for businesses as well. The time-honored method for communicating with customers has always been picking up the phone and … [Read more...]
5 Principles of Ethical Communication
When we talk about good and bad business communication, we normally think in terms of effectiveness. Was the speaker clear? Was the presentation well structured? Was the right decision reached at the end of the meeting? But we can also look at communication from an ethical … [Read more...]