The call center industry has consistently provided stable jobs and is a significant contributor to the gross domestic product (GDP) of a country like the Philippines. As of 2024, the business process outsourcing (BPO) industry employs over 1.3 million people in the country. What … [Read more...]
Innovative Ways to Build Customer Loyalty
Customer loyalty is something all businesses should strive for. It’s been shown time and again that while attracting new customers is important, keeping your current customers happy is even more beneficial for your business. There is no one “perfect” method to keep your … [Read more...]
A Simple Way to Build Customer Loyalty
Here in the Philippines, the salespeople that I usually deal with always call me sir whenever I do business with them. I feel honored and respected whenever a cashier, a waiter, a hotel receptionist or any business personnel is calling me in such manner. Well, it's better than … [Read more...]