The call center industry has consistently provided stable jobs and is a significant contributor to the gross domestic product (GDP) of a country like the Philippines. As of 2024, the business process outsourcing (BPO) industry employs over 1.3 million people in the country. What … [Read more...]
Creating a Cohesive Customer Experience
The growth of the online marketplace has certainly helped to spur entrepreneurialism. Not to mention that 2019’s Innovative Startup Act has been instrumental in supporting and encouraging a new generation of small business owners across the Philippines. However, for all the … [Read more...]